Privacy Policy - Solar Supplies

Effective Date: 06 April 2025

1. Introduction

This Privacy Policy applies to the website located at
www.solarsupplies.co.za (“the Site”), operated by
Solar Panel Energy, a business registered and located at 204 Louis Trichardt Blvd, S. E. 1, Vanderbijlpark, Gauteng, 1911, South Africa.

We are committed to protecting your privacy and ensuring the secure handling of your personal information in compliance with the
Protection of Personal Information Act (POPIA),
General Data Protection Regulation (GDPR), and
California Consumer Privacy Act (CCPA).

2. Information We Collect

We may collect and process the following types of personal information:

Full name
Contact details (email address, phone number)
Billing and shipping addresses
Payment information (processed securely via third-party gateways)
IP address and browser information
Usage data collected via cookies and analytics tools

3. How We Collect Your Data

We collect data when you:

Register an account or place an order
Fill out contact or inquiry forms
Subscribe to newsletters or marketing communications
Use our website, which includes usage data and cookies
Engage with our social media or WhatsApp chat widget

4. How We Use Your Information

We use your data to:

Process orders and deliver products
Communicate with you regarding orders, support, or inquiries
Send newsletters and promotional content (with your consent)
Improve our website and marketing performance
Ensure security, fraud prevention, and compliance with legal obligations

5. Sharing of Information

We do not sell your personal information. However, we may share your data with trusted third parties, including:

Payment processors (e.g., PayFast)
Shipping and logistics providers
Marketing platforms (e.g., Google, Facebook)
Service providers for hosting, analytics (e.g., Google Analytics), and customer support

All third parties are required to maintain appropriate safeguards and comply with data protection laws.

6. Data Storage and Security

Your data is stored securely on protected servers. We implement technical and organizational measures to prevent unauthorized access, data loss, or misuse.

7. International Data Transfers

Where applicable, your data may be transferred outside South Africa or the European Union. We ensure adequate data protection measures are in place for all such transfers.

8. Your Rights

Depending on your jurisdiction, you may have the following rights:

Access your personal data
Correct or update your information
Object to processing or request deletion
Withdraw consent at any time
File a complaint with a data protection authority

To exercise any of these rights, please contact us at admin@solarsupplies.co.za.

9. Cookies

Our website uses cookies and similar technologies. For more details, see our
Cookie Policy.

10. Third-Party Links

Our site may contain links to external websites. We are not responsible for the content or privacy practices of such websites.

11. Children’s Privacy

We do not knowingly collect personal data from children under 18. If you believe we have collected such data, please contact us immediately.

12. Policy Updates

We may update this Privacy Policy from time to time. Changes will be published on this page with the updated effective date. Please review this policy periodically.