Cookie Policy - Solar Supplies

Effective Date: 06 April 2025

1. Introduction

This Cookie Policy applies to the website located at www.solarsupplies.co.za, operated by Solar Panel Energy, with its principal place of business at 204 Louis Trichardt Blvd, S. E. 1, Vanderbijlpark, Gauteng, 1911, South Africa.

This policy explains how and why we use cookies and similar technologies on our website. By using our website, you consent to the use of cookies in accordance with this policy.

2. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They enable websites to function efficiently, enhance your user experience, and collect analytical data. Cookies may be set by the website you visit (first-party cookies) or by third-party services (third-party cookies).

3. Types of Cookies Used

a) Strictly Necessary Cookies

These are essential for website functionality and include:

woocommerce_cart_hash – Stores cart data.
woocommerce_items_in_cart – Tracks cart items.
wp_woocommerce_session_* – Identifies the user session.

b) Performance and Analytics Cookies

Used to collect data on how users interact with our website:

_ga, _gid, _gat – Google Analytics tracking cookies.

c) Functionality Cookies

These remember your preferences, such as language or region.

d) Targeting and Advertising Cookies

Used to deliver relevant ads and measure campaign performance:

fr – Facebook Pixel tracking cookie.
IDE – Google advertising cookie.

e) Third-Party Cookies

Set by embedded services such as:

YouTube – For embedded videos (VISITOR_INFO1_LIVE, YSC, PREF).
Facebook, Instagram, Twitter/X – For social sharing and feeds.
WhatsApp – For the WhatsApp Chat Widget.

4. How We Use Cookies

We use cookies to:

Enable secure login, cart, and checkout via WooCommerce.
Track usage patterns to improve website functionality.
Store your preferences and enhance browsing experience.
Provide real-time support through WhatsApp integration.
Enable advertising and performance tracking via Google and Facebook tools.

5. User Consent

When you first visit our website, a cookie banner allows you to accept, decline, or customize your cookie preferences. Non-essential cookies will not be used unless you provide explicit consent, in accordance with GDPR and other applicable laws.

6. Managing Cookies

You can manage or disable cookies through your browser settings. Below are links to guides for common browsers:

Note: Disabling certain cookies may affect website functionality, including login, checkout, and media playback.

7. Updates to This Policy

We may revise this Cookie Policy from time to time. Changes will be reflected by updating the “Effective Date” at the top of this page. Significant changes will be communicated via the website.